High Heels Cleaning, Repair & Protect
Mail it out, or bring it in
The Cobblers keeps it simple. Mail out your shoes and accessories to be serviced from the convenience for your home, or step into one of our stores near you to drop off and pick up.
Contents are insured when they leave our facility
We use UPS and we hold ourselves and/or the carrier responsible about the loss or damage of your package once it is in our possession or while in transit back to you.
Shipping for orders of $100+ are on us!
No shady or surprise fees here. The price tag of your order will never switch on you without prior notice. Receive free standard shipping on US orders of $100 or more. Free shipping reflected at checkout.
Peace Of Mind
Never lose track of your belongings. Stand by and receive word as our expert artisans restore your item(s) with utmost care. You’ll receive your order before you know it.
You’ll never wonder where your order is. Should something go wrong with shipping (say a tornado blows your package into the stratosphere or some such thing), we’ll be sure to send you immediate notice, and a new delivery date!
Our highly responsive and friendly customer service team is happy to talk via your favorite chat channel anytime (Facebook, SMS, E-mail...). Just shoot us a note!
You won’t believe the compliments you get on your “new” product. Little do they know. Hey, your secret is safe with us.
Give your favorite shoes and accessories the love they deserve. They’ll last longer, and so will the contents of your wallet. That always feels great, doesn’t it?
Fix your kicks and save the world. The production of just one pair of new shoes expends 495oz. of CO2 into the air we breathe. Need new shoes? Revive the ones you have! We turn “waste into wonderful” while reducing your carbon footprint
You reached the limit
You can send us up to 7 shoes in the same order, if you want to send more shoes you need to place a new order.
Titans of the Trade.
Titans of the Trade.
3 easy steps
1 - Order
And we’ll send you a prepaid shipping box anywhere in U.S. so you can send us your beloved items to restore. Shipping is on us!
2 - Track
Stand by as our expert artisans restore your item(s) with utmost care. You’ll receive your order before you know it.
3 - Wear
Behold the power of a fresh pair. It’s a difference of unrivaled value worth every cent. We promise, or your money back.
The Word on the Street The Cobblers really lives up to the hype !
Frequently asked questions Puzzled? Confused? Bewildered? It happens. If something has you stumped, have a gander at the answers below!
Who does all the “cobbling” and cleaning?
We, The Cobblers, do! Don't worry, we’re not sending your shoes anywhere shady!
Our hand-picked family of “cobblers” wields a combined legacy’s worth of cobbling expertise. Both in traditional, classic stylings (with a modern mind set), and worldly sneaker sensibilities; The Cobblers repairs, restores, and customizes all walks of footwear by its secretly held traditions and effectively updated practices.
You’ll be hard pressed to request something that is out of our scope; our Master Cobblers and Sneaker Specialists come in a number of disciplines, and have seen it all. Show us the shoe, and we’ll show you the way.
All work is performed by The Cobblers in the continental U.S.
How long will it take to get my order?
Once your items arrive at our repair facility, turnaround time is between 15 days to 30 business days depending on the service we need to perform. Shipping typically accounts for about 2-3 days each way, although times can vary.
Wondering or worried? Just check the status of your order. We’ll reach out when we receive your items, and we’ll contact you again with a tracking number once your restoration has been completed.
What exactly is a “cobbler” anyway?
Very simply put, a “cobbler” is a person who expertly mends or makes shoes, and quite often, various other leather goods.
The Cobblers (that’s us) takes the ancient craft to another level — repairing, restoring and customizing all variety of contemporary footwear. This includes those prized and collectable designer sneakers that you want to keep looking “out-of-the-box” fresh, or those trillion dollar runway-ready “lifestyle” shoes that look like they’re from the future but fall into your everyday footwear category. We get it. They’re important to you.
We’ll handle your trophy pair(s) with care, as well your entire everyday rotation of footwear and handbags. And resurrect that old, retired pair of what have you that just needs a little dusting off and some fresh air. Whatever’s in your repertoire, The Cobblers steps up to the plate servicing sneaks, classic and traditional dress shoes, stilettos, boots, casuals, flats, sandals, you name it. For men women and children. For all walks of life.