How It Works
How It Works
1 Request a Quote
Send us photos to receive a personalized estimate. Our platform matches you with the perfect artisan in our vetted network. We match based on your item’s condition, brand, and repair needs.
2 Secure Your Items
Lock in your spot with a 50% deposit. This guarantees your item will be reserved for an expert who specializes in your specific brand and style—from Louboutin heels to Gucci sneakers.
3 Ship Your Items
We’ll send you a prepaid shipping label and clear instructions. Simply pack your item securely and send it off without leaving home. For select locations, in-person drop-off is also available.
4 Craftmanship Begin
Your assigned artisan will begin the restoration using only premium materials and time-tested techniques. Every detail is handled with precision, respecting the original design and value.
5 Satisfaction in hand
Track your repair in real-time through our app—from progress photos to direct chat with your artisan. Once complete, we’ll ship your item back beautifully restored, ready to be worn, admired, and loved again.
Where Craft Meets Technology.
Every restoration blends heritage and precision — seamlessly powered by Craftyz OS for a flawless experience.
Master artisans, selected for their skill and discretion.
We are a premium restoration marketplace — matching you with the nation’s top artisans for unparalleled craftsmanship.
Featured Artisan Partners
The Village Cobbler team is based in Los Angeles, CA. They specialize in leather goods repairs.
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I have been an Artisan for 30 years and love what I do. I got into the industry from a family member who was also an Artisan and taught me everything I know. I don’t have a preference when it relates to my favorite brands or items to work on, I love them all equally.
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Based in Miami, FL, we bring over 20 years of expertise in hand-setting diamond bezels for luxury watches. Meticulously crafted for precision and symmetry, each bezel reflects our commitment to excellence and timeless craftsmanship.
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Shoe Repair & Beyond is a leading multi-store restoration expert in Boca Raton, FL. The team has over 40+ years of experience working with luxury goods in all categories.
Expert cleaning services are designed to refresh and restore sneakers of all types, whether they're your everyday kicks, deluxe collections, or luxury statement pieces. Using industry-leading techniques and top-quality products, we handle each pair with the utmost precision and attention to detail. Locations in Miami & NYC.
Read MoreFrequently Asked Questions
Frequently Asked Questions
1 Can you restore any luxury brand?
Yes. From Christian Louboutin stilettos to Chanel boots, Gucci sneakers, and Louis Vuitton handbags, our artisans specialize in luxury and rare collectibles. Each item is matched with a specialist experienced in that specific brand’s materials and techniques.
2 Do I need to ship my item?
Most clients ship their items to us using the prepaid label we provide. For select locations, in-person drop-off is available at our Miami and Boca stores. Your item will be routed to the artisan best suited for your repair.
3 How do I get a quote?
Simply send us photos or book a quick virtual evaluation. We’ll review your item and provide a personalized estimate, including a menu of recommended services so you can choose exactly what you’d like to proceed with.
4 How long will my repair take?
Most repairs are completed within 30–60 days from the day we receive your item, depending on the complexity of the work. Some restorations may take longer if special materials or hardware need to be sourced.
5 What materials do you use?
We use only the finest quality leathers, fabrics, and dyes—matching the original grain, color, and texture as closely as possible. Every restoration is handled with premium materials to preserve authenticity and value.
6 Do you re-dye bags and shoes?
Yes. We can re-dye many materials, though we’ll first evaluate your item to ensure the dye will take correctly and achieve a perfect finish.
7 When do I pay?
A small deposit is required to begin your repair, with the balance due once your item is complete. You’ll receive a payment link before we return your restored item.
What brand is your item?
Christian Louboutin
Louis Vuitton
Hermes
Gucci
Bottega Veneta
Chanel
Dior
Nike/Air Jordan
Adidas
Prada
Rolex
Ferragamo
Fendi
Yeezy
Off White
Golden Goose
Saint Laurent
Valentino
Jimmy Choo
Tod's
Manolo Blahnik
Converse
New Balance
Vans
Dolce & Gabbana
Burberry
Celine
Aquazzura
Gianvito Rossi
Giuseppe Zanotti
Cole Haan
Isabel Marant
Coach
Common Projects
MCM
Balenciaga
Loro Piana
Paul Stuart
To Boot
Birkenstock
Goyard
Brunello Cucinelli
Shinola
Bally
Zegna
Other
To ensure that we can provide you with an accurate quote, we kindly request clear and detailed photos of your item. This will allow us to see the full scope of the work and provide you with the most precise estimate. Please include 1 photo of the entire item and 1 or more photo(s) of specific issues you are looking to improve. In the description, please add details of the main concers and services you are seeking for you item.
Ship It Now & Receive a Quote Later
- Print your label or download your UPS QR Code
- Drop off your package at a UPS store (Fully insured)
- Receive and approve your repair quote (Hassle free)
Quote Approved
Your items will be routed to an artisan and your job will begin
Quote Declined
We return your item for free with insured shipping
How to ship your order
- Print your label or download your UPS QR Code
- Drop off your package at a UPS store (Fully insured)
- Track your order process through "My account"
I confirm my shipment contains only 1 item. We are not liable for any additional items included in the shipment.
I assume a RISKS associated with restoration and cleaning.
We can’t guarantee that we will be able to remove all stains from your items.
Think you need additional services? Please request a quote to learn more!
Thank You !
Your quote is in progress
A client manager will be in touch with a price estimate shortly.