Can’t say enough about ‘Miguel’ ! I visited the Cobblers at

I truly appreciate that you went out of your way to make sure I was happy with my bag. And I thank you for redoing the cleaning

I love the way my bag turns out.

Never got my shoes back

The Cobblers were very responsive and transparent in the steps to repair my bag. When it was shipped to me, there were obvious stains on the canvas part of the bag. They immediately corrected it when I shipped it back. When it finally came back, my bag looked restored to its former glory and I’m happy that it’s getting another life thanks to The Cobblers! The only thing I’d improve is the email experience. A lot of the alerts we’re a confusing user experience and didn’t meet my expectation (eg. Picture of the product to reflect the service wasn’t my bag, but a Louis Vuitton bag, which confused me, they should just remove the picture all together if they can’t customize it to the product).

Best customer service!!!

My experience was so amazing. I had sent my black Fendi bag with scuffs to a well known cleaners in NYC who said they specialize in cleaning these bags and spent double the money of The Cobblers and NONE of the stains came off. Then I sent it to The Cobblers and they cleaned it and it looks amazing! I am so happy with the results.

Not the greatest experience. Was expecting to have a very clean bag or for you to tell Me that it wasn’t cleanable. I paid my money and got a dirty bag back.

My bag bought in Italy that I used it everyday until the zipper worn out. Stop using it because the zipper was not functioning. My neighbor gave me The Cobblers info and sent the picture to them for evaluation. Well sent it to the company and 3 weeks later I was notified the work was done. Nice job for rehab this old bag. Although it is an old bag it is still so functional. Thanks so much to rehab my bag - now I can use it again - clean and repaired.

I purchase my Louis Vuitton bag secondhand through an online website and was unaware that the previous owner was a cigarette smoker. My bag smelled so bad that I couldn’t even touch it without wreaking of smoke. I found this company online and took a chance as my bag was already unusable. I’m so glad I did as I received my bag in about three weeks and it looks better and smells better than before! No more smoke smell!! I am so excited to be able to use my new Louis Vuitton bag. If you are nervous about sending your expensive product away….This company is definitely one to trust as I had a great experience. Thank you!

My purse looks brand new after it had leather conditioning and reattaching the gold-plated keychain. Never been happier!

What a wonderful experience and result! My Alma Louis Vuitton bag had seen better days, and a consultation with one of your artists convinced me she'd be perfect after a proper cleaning! Helpful shipping label printed, service and she was returned better than new! I'm so glad I trusted your service. Thank You

I honestly thought I would have to throw away my gorgeous gray Chloe handbag until I found The Cobblers! The bottom of my bag was completely ruined. I tried to repair it myself with magic markers, nail polish, you name it. It was a complete disaster. I sent it off to The Cobblers and oh my God it looks like a brand new bag. I am so thrilled thank you so so much.

I really loved the transition from very old to new bag. Thank you

The Cobblers do excellent work in a reasonable timeframe. Thank yku

Did an amazing job. Did a deep cleaning and it looks wonderful.

My lining’s deep cleaning was awesome! Great work! Thank you!

This is the second time I use The Cobblers, and they just continue to impress. My vintage Louis Vuitton was extremely damaged, and I sent it in thinking they might tell me it was beyond repair. Once they received my purse, Jerry advised in detail what they could do to repair it, and even sent a video. The level of service is just phenomenal. The end result was astonishing, you wouldn't be able to tell how damaged this purse was.

I can not begin to thank you enough for cleaning and touching up the corners of my Chanel coco handle bag in blue color . This is my favorite bag and you gave it another life , it literally looks brand new now and the color matches perfectly.

I thought I had ruined my Chanel Lambskin handbag after I used coconut oil trying to condition the leather. It got waxy & was totally ruined. Called Chanel boutique see if they can recommend what to do but to no avail. The Cobblers spa surgeons are AMAZING! My bag came back shiny like new, even the gold hardware are polished to perfection. I’m beyond impressed. I usually don’t take the time to give reviews but this place deserves a 5 star & above if there is any. So thankful I found them!

I love my representative Barbara And the products that have been restored are beautifully done Thank you

This company is amazing! Excellent communication! They did an outstanding job! Highly recommend!

I have to say I was very skeptical about the restoration of this bag, especially the interior. But, I was so pleasantly surprised as to how much this bag improved. This purse is about 12 years old and thanks to Cobblers it was restored! I truly appreciate it and will definitely be a repeat customer!