Tracy S.
The first time I used the repair service I was super impressed ~ communication updates and pictures as well as tracking info, service, a box & forms sent to use for a future service etc etc. This time not so much … little to no communication and only the very basic service. I set up a repair and shipped the shoes ~ got an email which stated item received … over a month later an email stating item shipped. That was it. The shoe that we sent had a rubber sole that had detached so we requested it be reattached tho I advised that if that was an issue in any way both shoes could be resoled (and I sent both shoes just in case) and just to let us know what their opinion was once they saw the actual shoe damage. No one ever emailed us … nothing mentioned either way … shoes were returned w the sole reattached and its fine ~ no complaint with the work done but by comparison to last time when I had a simple hiking boot lace clip replaced it was a big difference … so I was a little surprised. I had really talked your company up to my husband so to have his experience be what it was with this repair (these were his shoes) was disappointing. Just some food for thought I guess …
Cecile J.
They did a good job but they certainly did not repair parts of the shoe that you did not know needed repair. I sent My husbands loafers and they look great except they did not attach insoles which had come out…maybe they should have called me to say that they needed to be reattached and how much it would be…i would Have said great please repair! They do look good however thank you!
Joseph C.
Good quality took a longer than was explained . Good work will send more shoes.
Elisea B.
The Cobblers always delivers! Great customer service and great job with the shoes.
Joe G.
The Cobblers did a great job. If I didn’t know how long I’ve had these boots, I’d think they were new. I’ll be getting another pair to them soon. I can’t recommend highly enough!!!
Wendy W.
Quick turn around. Excellent work. The square heels on my knee high boots wore out before the boot. They did a wonderful job of replacing them
Sam P.
I have received my driving shoes and I am happy that I waited for my backordered soles. Attention to detail has made my Piloti driving shoes better than original. Excellent craftmanship.
Anthony B.
Easy to send and great repair job in QuickTime!
Angie B.
Shoes look and feel great! Thanks Again
Conrad H.
Excellent craftsmanship.
Susan C.
We have been using The Cobblers for many years. They always repair our shoes and purses to almost brand new. We highly recommend this company for maintaining your quality shoes and purses.
Paul S.
Professional customer service with outstanding results
AL D.
Very nice quality. $155 for resold on $180 shoes! Too expensive. If its shipped out anyway and you’re charging as much as you are, then send me a envelope to Mail from home
Ron H.
very positive experience, work was completed on time and quality was very high!
Nick D.
I have nothing but compliments and praise for my experience with the cobblers Boca. I brought in two pair of shoes requiring new soles, heels. They came back beautifully polished, new soles and heels affixed . The gentleman behind the counter was friendly, polite, professional, knowledgeable and gave off a confidence that made me feel I was in good hands . I intend to do repeat business with the cobblers , in the time I was in the shop I witnessed several other people picking up their orders and the workmanship and quality is certainly impressive.
Lori N.
I brought my husband’s ferragamo shoes, that are approximately 7 years old into the Cobbler. They needed heels and soles. When I picked them up they looked as good as new. The “Cobbler” is the best around. I have recommended them to other people.
Maribel F.
Beautiful packaging! Impecable service! Magic City Store,
An experience in itself
Phil W.
I just had a pair of Allen Edmonds shoes completely re-soled, and had the heel replaced on another pair. Top notch work! Extremely happy with the work performed.
Jack C.
Very Good Job done on my shoes.
Anwar V.
Friendly staff, professional, efficient and outstanding service.
Jeff O.
really appreciate the entire experience. Very satisfied. Thank you.
Sarah K.
Such great work! The soles of one of my favorite shoes were randomly wearing away (faulty rubber?? Who knows?) and the Cobblers saved the day! The shipping was easy and the customer service was amazing. I know nothing about soles and they called me to recommend a better option than the one I had chosen. The return shipping was quick and the shoes look amazing! Thanks for three great work!
Jim E.
Expectations Exceeded ! Shoes as good as new.
Cyndi J.
These guys did a great job on repairing the heel and sole. They also did a great job polishing and restoring my shoes. The customer service is excellent. They are responsive and get back to you. I will be sending all my shoes needing any love to them.
Arlene D.
Great experience beautiful shop
Evan K.
They took old shoes with damage and made them like new. Thank you for a great job!
Claudia A.
Replaced two heels per boot and shoe/high-heel. Great job done and done quickly! A bit expensive compared to my cobbler in MA but highly recommend them. Loved the repackaging they provide (great branding!) but not necessary.
Michael F.
The quality of the work is top notch and first class!! Guy, Alonzo and the staff are very nice and it is a pleasure dealing with them!!
Mark Z.
Shoe was done on time and exactly as promised.
Max B.
The Cobblers got my boots looking like new!
David D.
I got my favorite pair of dress shoes resoled and they're back in action. Kudos.